Get help with restoring from your iCloud backup. Try to connect often to Wi-Fi and power to let the process complete. When you see the option to Restore or Update, choose Update. Keep holding them until you see the recovery mode screen. Content like your apps, photos, music, and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is. iPhone 6s or earlier, including iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Home and the top (or side) buttons at the same time. ![]() Now you can finish setup and enjoy your device.If you disconnect from Wi-Fi too soon, the progress will pause until you reconnect. To disable iCloud/Find My iPhone: Settings > Your name > iCloud > Find My iPhone. If a message says that a newer version of software is required, follow. After you choose a backup, the transfer starts. Look at the date and size of each and pick the most relevant. Depending on the size of the backup and the network speed, the progress bar might need a few minutes to an hour to complete. Go to Settings > General > Reset > Erase All Content and Settings. Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup. Stay connected to Wi-Fi and wait for a progress bar to appear and complete.If you still see an error, contact Apple Support. If you've purchased iTunes or App Store content using multiple Apple IDs, you'll be asked to sign in to each. If you can't remember your password, you can tap Skip this Step and sign in later. You won't be able to use the apps until you sign in with your Apple ID. To restore your device to the latest version of software, use recovery mode on your iPhone or recovery mode on your iPad. (Learn what to do if you see ' Device unavailable' or 'Security Lockout' on your iPhone or iPad. When asked, sign in with your Apple ID to restore your apps and purchases. Forgot the passcode on your iPod touch If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled.If you don't see onscreen steps to help you update, learn what to do. ![]() If a message says that a newer version of software is required, follow the onscreen steps to update.
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